FAQ
At Sollesti, we prioritize providing clear and helpful information to make your shopping experience seamless. Below are answers to some frequently asked questions about our services.
Where is your store located?
Our store is located at:
151 Greenhaven Dr, London SE28 8FU, United Kingdom
What is Sollesti’s Return Policy for Products?
To learn more about returning Products, please visit the “Return and Refund Policy” section on our website. It includes all the terms and conditions for eligible returns.
Will I receive a confirmation email when I place an order online?
Yes, once you successfully complete your order, you will automatically receive a confirmation email. This email will acknowledge receipt of your order and include details of your purchase.
How do I process a return?
If you wish to initiate a return, please contact us at info@sollesti.com, and our customer support team will guide you through the process.
Are there any product exclusions or restrictions?
Please note that:
- Sale Items: All Products marked as on sale are final purchases and cannot be returned or exchanged.
- Check the product title or description for any disclaimers regarding sale items or restrictions before purchasing.
Contact Us
We’re here to help! For prompt assistance, feel free to reach out to us:
- Address: 151 Greenhaven Dr, London SE28 8FU, United Kingdom
- Phone: +44 7578 387923
- Email: info@sollesti.com
We value your trust and strive to provide exceptional service at every step. Thank you for choosing Sollesti!